Prime Property Management
Block management specialist supporting leaseholder-driven companies across London and the South East, with a focus on RTM and keeping service charges low.
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Branches & ratings (11)
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Geographic coverage
Services
Services registered with TPO: Residential Leasehold Management - Option B
Service terms
As stated on their website — not independently verified. How we collect this data.
Before you appoint Prime Property Management
Frequently asked questions
What does Prime Property Management do?
Prime Property Management is a national block and property management company based in Bromley, offering block management, and states it manages around 12,000 units Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.
Is Prime Property Management accredited?
Yes. Prime Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Prime Property Management operate?
Prime Property Management states on their website that they cover London and the South East.
How many units does Prime Property Management manage?
Prime Property Management states on their website that they manage around 12,000 units.
Does Prime Property Management have an online portal for leaseholders?
Yes. Prime Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Prime Property Management provide 24-hour emergency cover?
Yes. Prime Property Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does Prime Property Management arrange buildings insurance?
Yes. Prime Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
Does Prime Property Management handle Section 20 major works?
Yes. Prime Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
What is the minimum block size Prime Property Management accepts?
Prime Property Management states a minimum block size of 10 units. Smaller developments may not be suitable for their service model.
Does Prime Property Management work with Right to Manage companies?
Yes. Prime Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Prime Property Management?
Submit a formal written complaint to Prime Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.