Active · national · 28 yrs registered

Northwood

Registered as NORTHWOOD GB LIMITED · Based in Bournemouth · Ratings and company data last checked June 2026
✓ TPO registered National 24hr emergency
4.5
3,926 Google reviews
1.9
311 Trustpilot reviews
35
Branches
1998
Established
At a glance
Northwood is a national block & property management company based in Bournemouth, trading 28 years (est. 1998). At Companies House it files group subsidiary accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.5★ on Google (3,926 reviews) and 1.9★ on Trustpilot (311). It operates nationwide across the UK. Services include 24-hour emergency cover.
In their words
UK estate and letting agents with 90+ offices nationwide. Offers sales, lettings, and market-leading Guaranteed Rent service.

Considering Northwood? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Not a listed TPI member.

Branches & ratings (33)

Northwood BentonNewcastle Upon Tyne
4.8★ (520) Google →
Northwood Aberdeen Sales & LettingsAberdeen
4.3★ (352) Google →
Northwood WiganWigan
4.6★ (327) Google →
Northwood DoncasterDoncaster
4.6★ (278) Google →
Northwood Estate and Letting Agents BristolBristol
4.7★ (265) Google →
Show all 33 branches
Northwood Carlisle Estate and Letting AgentsCarlisle
4.5★ (246) Google →
NorthwoodNorwich
4.4★ (225) Google →
Northwood West NorwoodLondon
4.7★ (220) Google →
NorthwoodSalisbury
4.5★ (211) Google →
Northwood Estate AgentsNottingham
4.3★ (198) Google →
Northwood CrawleyCrawley
4.3★ (160) Google →
Northwood North ShieldsNorth Shields
4.6★ (142) Google →
Northwood - WirralWirral
3.9★ (96) Google →
Northwood Estate AgentsLuton
3.4★ (79) Google →
Northwood Preston - Estate & Letting AgentsPreston
4.1★ (75) Google →
Northwood YorkYork
4.1★ (75) Google →
Northwood CentralFalkirk
4.1★ (74) Google →
Northwood Dundee Letting and Estate agentsDundee
4.3★ (65) Google →
Northwood EpsomEpsom
3.9★ (57) Google →
Northwood Worcester Lettings & Estate AgentsWorcester
4.8★ (57) Google →
Northwood Estate Agents ChelmsfordChelmsford
4.6★ (51) Google →
Northwood Estate Agent Sheffield and RotherhamSheffield
4.3★ (39) Google →
Northwood LincolnLincoln
4.6★ (31) Google →
Northwood Shrewsbury, Telford, Shropshire - Sales & Lettings AgentShrewsbury
4.4★ (29) Google →
NorthwoodHastings
3.8★ (19) Google →
Northwood Lane StoresNewcastle
4.2★ (13) Google →
Northwood Bearsden LtdGlasgow
3.5★ (8) Google →
Northwood HouseSalford
4.6★ (5) Google →
NorthwoodBolton
3.3★ (3) Google →
NorthwoodBedford
5.0★ (3) Google →
NorthwoodSleaford
5.0★ (1) Google →
Northwood CongletonCongleton
5.0★ (1) Google →
Northwood AvenueSutton-in-Ashfield
4.0★ (1) Google →

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Northwood

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Northwood do?

Northwood is a national block and property management company based in Bournemouth, offering block management, lettings, sales Additional services include 24-hour emergency cover.

Is Northwood accredited?

Yes. Northwood is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Northwood operate?

Northwood operates nationwide across the UK.

Does Northwood provide 24-hour emergency cover?

Yes. Northwood states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Northwood?

Submit a formal written complaint to Northwood using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.