Active · national

Martin & Co

Based in Reigate · Ratings and company data last checked June 2026

✓ TPO registered ✓ TPI member National 24hr emergency

3.9★

629 Google reviews

1.9★

886 Trustpilot reviews

Branches

At a glance

Martin & Co is a national block & property management company based in Reigate, est. 1995. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. Customers rate it 3.9★ on Google (629 reviews) and 1.9★ on Trustpilot (886). It operates nationwide across the UK. Services include 24-hour emergency cover.

In their words

National network of independently-owned letting and estate agents offering residential sales, lettings, and property investment services across the UK.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Branches & ratings (4)

Martin & Co Cambridge Lettings & Estate AgentsCambridge

4.7★ (321) Google →

Martin & Co Manchester Central Lettings & Estate AgentsManchester

2.2★ (155) Google →

Martin & Co Coalville Estate & Letting AgentsCoalville

4.0★ (83) Google →

Martin & Co Lincoln Lettings & Estate AgentsLincoln

3.9★ (70) Google →

Geographic coverage

nationwideUK-wide

As stated on their website

Also found in searches for

London1

Sutton in Ashfield

East of England11

Bedford Cambridge Chelmsford Colchester Ely Harpenden Ipswich Norwich Southend-on-Sea St Albans Welwyn Garden City

South West9

Bath Bournemouth Cheltenham Exeter Gloucester Plymouth Poole Truro Weymouth

West Midlands9

Birmingham Newark-on-Trent Nuneaton Royal Leamington Spa Solihull Stafford Stoke-on-Trent Tamworth Worcester

East Midlands6

Chesterfield Derby Grantham Leicester Lincoln Mansfield

Yorkshire and The Humber10

Beverley Bradford Doncaster Harrogate Huddersfield Leeds Rotherham Sheffield Wakefield York

North West12

Blackpool Bury Bury St Edmunds Chester Crewe Lancaster Liverpool Manchester Rochdale Runcorn Salford Stockport

Wales3

Cardiff Merthyr Tydfil Newport

Other6

Coalville Hucknall Ilkeston Lytham St Annes Trowbridge Worksop

Also operates in Scotland (Aberdeen, Ayr, Dundee, Dunfermline, Falkirk, Glasgow, Kilmarnock, Kirkcaldy, Livingston, Paisley, Stirling). Scottish property management works differently — for accredited Scottish factors, use our sister site.

Compare Scottish factors at comparefactors.co.uk →

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Martin & Co

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Martin & Co do?

Martin & Co is a national block and property management company based in Reigate, offering block management, lettings, sales Additional services include 24-hour emergency cover.

Is Martin & Co accredited?

Yes. Martin & Co is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Martin & Co operate?

Martin & Co operates nationwide across the UK.

Does Martin & Co provide 24-hour emergency cover?

Yes. Martin & Co states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Martin & Co?

Submit a formal written complaint to Martin & Co using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.