Active · national · 15 yrs registered

Marshall Property

Registered as MARSHALLETS LIMITED · Based in Liverpool · Ratings and company data last checked June 2026

✓ TPO registered National 24hr emergency

4.5★

226 Google reviews

Branches

1986

Established

At a glance

Marshall Property is a national block & property management company based in Liverpool, est. 1986. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.5★ on Google across 7 branches (226 reviews). They state coverage of Liverpool, Merseyside, Wirral, South Liverpool, North Liverpool. Services include 24-hour emergency cover.

In their words

Independent estate agents in Liverpool offering residential sales, lettings, commercial sales, and block management services across Merseyside and the Wirral.

Google (aggregate)

4.5★ (226)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

–

The Property Institute (TPI)

Not a listed TPI member.

Branches & ratings (4)

Marshall Property — Manchester

4.5★ (197) Google →

Marshall Property — London

4.6★ (27) Google →

Marshall Property — Cardiff

1.0★ (1) Google →

Marshall Property — Nottingham

5.0★ (1) Google →

Geographic coverage

Liverpool, Merseyside, Wirral, South Liverpool, North Liverpool

As stated on their website

Also found in searches for

London1

London

West Midlands1

Birmingham

East Midlands1

Nottingham

North West8

Birkenhead Liverpool Manchester Runcorn Saint Helens Southport St Helens Wirral

North East1

Newcastle

Wales1

Cardiff

Also operates in Scotland (Edinburgh). Scottish property management works differently — for accredited Scottish factors, use our sister site.

Compare Scottish factors at comparefactors.co.uk →

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, International Sales, Residential Leasehold Management - Option A

Before you appoint Marshall Property

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Marshall Property do?

Marshall Property is a national block and property management company based in Liverpool, offering block management, lettings, sales, commercial Additional services include 24-hour emergency cover.

Is Marshall Property accredited?

Yes. Marshall Property is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Marshall Property operate?

Marshall Property states on their website that they cover Liverpool, Merseyside, Wirral, South Liverpool, North Liverpool.

Does Marshall Property provide 24-hour emergency cover?

Yes. Marshall Property states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Marshall Property?

Submit a formal written complaint to Marshall Property using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.