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Active · local · 16 yrs registered

Sterling Property Management (UK)

Based in London · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Local Building insurance
2.7★
7 Google reviews
2010
Established
At a glance
Sterling Property Management (UK) is a local block & property management company based in London, trading 16 years (est. 2010). It is a member of The Property Institute. It averages 2.7★ on Google (7 reviews). They state coverage of Greater London, North West London offices. Services include building insurance management. It accepts Right to Manage companies.
In their words
Independent residential block management specialist serving landlords, RTM companies and residents companies across London with personalised service and competitive fees.
Google
2.7★ (7)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Greater London, North West London offices
As stated on their website
Also found in searches for
London16
BarnetBeckenhamBromleyEnfieldHarrowHounslowIlfordLondonOrpingtonPinnerRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
East of England1
Waltham Cross
North West9
BoltonChesterLiverpoolManchesterPrestonSalfordStockportWarringtonWigan
Also operates in Scotland (Stirling). Scottish property management works differently — for accredited Scottish factors, use our sister site.
Compare Scottish factors at comparefactors.co.uk →

Service terms

24 hours
Emergency response
24 hours
Routine enquiry response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Sterling Property Management (UK)

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Sterling Property Management (UK) do?

Sterling Property Management (UK) is a local block and property management company based in London, offering block management Additional services include buildings insurance management.

Is Sterling Property Management (UK) accredited?

Yes. Sterling Property Management (UK) is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Sterling Property Management (UK) operate?

Sterling Property Management (UK) states on their website that they cover Greater London, North West London offices.

Does Sterling Property Management (UK) arrange buildings insurance?

Yes. Sterling Property Management (UK) offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Sterling Property Management (UK) work with Right to Manage companies?

Yes. Sterling Property Management (UK) is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Sterling Property Management (UK)?

Submit a formal written complaint to Sterling Property Management (UK) using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.