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Scanlans Property Management

Based in Manchester · Ratings and company data last checked June 2026
✓ TPI member National Resident portal
3.1★
229 Google reviews
2.4★
93 Trustpilot reviews
At a glance
Scanlans Property Management is a national block & property management company based in Manchester. It is a member of The Property Institute. Customers rate it 3.1★ on Google (229 reviews) and 2.4★ on Trustpilot (93). They state coverage of Manchester, Birmingham, Leeds, Liverpool, Cheshire, North West, Midlands and Yorkshire. Services include a leaseholder online portal.
In their words
Leading residential block management company managing apartment blocks across the North and Midlands with expert property managers and comprehensive services.
Google Business Profile
3.1★ (229)
Trustpilot
2.4★ (93)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

Manchester, Birmingham, Leeds, Liverpool, Cheshire, North West, Midlands and Yorkshire
As stated on their website
Also found in searches for
West Midlands4
BirminghamCoventrySolihullWolverhampton
East Midlands4
DerbyLeicesterNorthamptonNottingham
Yorkshire and The Humber14
BarnsleyBradfordDewsburyDoncasterHalifaxHarrogateHuddersfieldHullLeedsRiponScarboroughSheffieldWakefieldYork
North West13
AltrinchamBoltonChesterCongletonCreweLiverpoolMacclesfieldManchesterPrestonSalfordStockportWarringtonWilmslow

Before you appoint Scanlans Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Scanlans Property Management do?

Scanlans Property Management is a national block and property management company based in Manchester, offering block management Additional services include a leaseholder portal.

Is Scanlans Property Management accredited?

Yes. Scanlans Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Scanlans Property Management operate?

Scanlans Property Management states on their website that they cover Manchester, Birmingham, Leeds, Liverpool, Cheshire, North West, Midlands and Yorkshire.

Does Scanlans Property Management have an online portal for leaseholders?

Yes. Scanlans Property Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

How do I make a complaint about Scanlans Property Management?

Submit a formal written complaint to Scanlans Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.