Active · national

Realty

Based in Southport · Ratings and company data last checked June 2026
⚠ Companies House records show this company as dormant — it has filed dormant accounts. Source: Companies House (data checked June 2026).
✓ TPO registered ✓ TPI member Right to Manage National Section 20 Building safety
3.6
116 Google reviews
2.6
12 Trustpilot reviews
4
Branches
At a glance
Realty is a national block & property management company based in Southport, est. 1983. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. Customers rate it 3.6★ on Google (116 reviews) and 2.6★ on Trustpilot (12). It operates nationwide across the UK. Services include Section 20 major works consultation. It accepts Right to Manage companies.
In their words
Award-winning block and estate management company offering property management solutions across the UK for over 40 years, serving leaseholders, freeholders, and developers.

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

London, Manchester, Birmingham, Liverpool, Sheffield, Stoke-on-Trent and many more across the UKUK-wide
As stated on their website
Also found in searches for
London1
East of England2
East Midlands3
Yorkshire and The Humber3

Services

Block ManagementCommercial

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Realty

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Realty do?

Realty is a national block and property management company based in Southport, offering block management, commercial Additional services include Section 20 consultation.

Is Realty accredited?

Yes. Realty is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Realty operate?

Realty operates nationwide across the UK.

Does Realty handle Section 20 major works?

Yes. Realty handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Realty work with Right to Manage companies?

Yes. Realty is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Realty?

Submit a formal written complaint to Realty using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.