Realty
3.5★ weighted average from 116 Google + 12 Trustpilot
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Frequently asked questions
What does Realty do?
Realty is a national block and property management company based in Southport, offering block management, commercial.
Is Realty accredited?
Yes. Realty is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Realty operate?
Realty operates nationwide across the UK.
How many units does Realty manage?
Realty states on their website that they manage around 8,000 units.
Does Realty handle Section 20 major works?
Yes. Realty handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.
Does Realty work with Right to Manage companies?
Yes. Realty is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Realty?
Submit a formal written complaint to Realty using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.