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Active · national · 2 yrs registered

LSH Residential

Registered as LAMBERT SMITH HAMPTON RESIDENTIAL LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered National Resident portal 24hr emergency Building insurance Building safety
4.4★
2,254 Trustpilot reviews
2024
Established
At a glance
LSH Residential is a national block & property management company based in London, trading 2 years (est. 2024). At Companies House it files group subsidiary accounts, lists 6 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 4.4★ on Trustpilot from 2,254 reviews. It operates nationwide across the UK. Services include 24-hour emergency cover, a leaseholder online portal and building insurance management.
In their words
UK property consultancy providing personalised leasehold, block and estate management services with specialist support from a nationwide firm.
Trustpilot
4.4★ (2,254)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

UK and Ireland, nationwideUK-wide
As stated on their website
Also found in searches for
London1
London
South East1
Fareham
South West1
Exeter
West Midlands1
Shrewsbury
North West1
Liverpool

Services

Block ManagementLettings

Services registered with TPO: Residential Leasehold Management - Option C

Service terms

24-hour
Emergency response
No commission taken
Building insurance

As stated on their website — not independently verified. How we collect this data.

Before you appoint LSH Residential

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does LSH Residential do?

LSH Residential is a national block and property management company based in London, offering block management, lettings Additional services include 24-hour emergency cover, a leaseholder portal and buildings insurance management.

Is LSH Residential accredited?

Yes. LSH Residential is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does LSH Residential operate?

LSH Residential operates nationwide across the UK.

Does LSH Residential have an online portal for leaseholders?

Yes. LSH Residential offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does LSH Residential provide 24-hour emergency cover?

Yes. LSH Residential states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does LSH Residential arrange buildings insurance?

Yes. LSH Residential offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about LSH Residential?

Submit a formal written complaint to LSH Residential using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.