Active · national

Hunters

Based in Pencoed · Ratings and company data last checked June 2026
✓ TPO registered ✓ RICS regulated National 24hr emergency
4.6
463 Google reviews
2.3
584 Trustpilot reviews
7
Branches
At a glance
Hunters is a national block & property management company based in Pencoed, est. 1992. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.6★ on Google (463 reviews) and 2.3★ on Trustpilot (584). It operates nationwide across the UK. Services include 24-hour emergency cover.
In their words
National estate and letting agent network with independent franchises across the UK offering sales, lettings, and property services.
Areas of work
Lease renewal

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Not a listed TPI member.
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Branches & ratings (6)

Hunters Estate & Letting Agents SolihullSolihull
4.5★ (159) Google →
Hunters Estate & Letting Agents DownendBristol
4.6★ (110) Google →
Hunters Estate & Letting Agents StroudStroud
4.8★ (93) Google →
Avon Property Estate Agents and Letting AgentsLondon
4.8★ (93) Google →
Hunters Hair SalonSelby
5.0★ (6) Google →
Show all 6 branches
Hunters Grove (Stop B)Harrow
5.0★ (2) Google →

Geographic coverage

National network in London, Bristol, Midlands, Manchester and East AngliaUK-wide
As stated on their website
Also found in searches for
London2
East Midlands1
Also operates in Scotland (Dumfries). Scottish property management works differently — for accredited Scottish factors, use our sister site.
Compare Scottish factors at comparefactors.co.uk →

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Hunters

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Hunters do?

Hunters is a national block and property management company based in Pencoed, offering block management, lettings, sales, commercial Additional services include 24-hour emergency cover.

Is Hunters accredited?

Yes. Hunters is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Hunters operate?

Hunters operates nationwide across the UK.

Does Hunters provide 24-hour emergency cover?

Yes. Hunters states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Hunters?

Submit a formal written complaint to Hunters using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.