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Active · local · 20 yrs registered

Dutch & Dutch

Registered as DUTCH & DUTCH (COMMERCIAL) LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local 24hr emergency
4.8★
352 Google reviews
1900
Established
At a glance
Dutch & Dutch is a local block & property management company based in London, est. 1900. At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.8★ on Google (352 reviews). They state coverage of West Hampstead, North West London and surrounding areas. Services include 24-hour emergency cover.
In their words
Independent estate agents and letting agents in West Hampstead, North West London, offering residential and commercial property sales, lettings, and property management services.
Google Business Profile
4.8★ (352)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

West Hampstead, North West London and surrounding areas
As stated on their website
Also found in searches for
London16
BarnetBeckenhamBromleyEnfieldHarrowHounslowIlfordLondonOrpingtonPinnerRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
East of England1
Waltham Cross
North West9
BoltonChesterLiverpoolManchesterPrestonSalfordStockportWarringtonWigan

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Dutch & Dutch

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Dutch & Dutch do?

Dutch & Dutch is a local block and property management company based in London, offering block management, lettings, sales, commercial Additional services include 24-hour emergency cover.

Is Dutch & Dutch accredited?

Yes. Dutch & Dutch is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Dutch & Dutch operate?

Dutch & Dutch states on their website that they cover West Hampstead, North West London and surrounding areas.

Does Dutch & Dutch provide 24-hour emergency cover?

Yes. Dutch & Dutch states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Dutch & Dutch?

Submit a formal written complaint to Dutch & Dutch using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.