Active · regional · 17 yrs registered

Clear Building Management

Registered as CLEAR RIVER GROUP LTD · Based in Newport · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Regional Resident portal 24hr emergency Building insurance Section 20
1.8
14 Trustpilot reviews
2009
Established
At a glance
Clear Building Management is a regional block & property management company based in Newport, trading 17 years (est. 2009). At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 1.8★ on Trustpilot from 14 reviews. They state coverage of North West and Midlands: Manchester, Liverpool, Preston, Leeds, Sheffield, Newcastle, Birmingham, Luton, Dunstable. Services include 24-hour emergency cover, a leaseholder online portal, Section 20 major works consultation and building insurance management. It accepts Right to Manage companies.
In their words
Property management company specializing in larger residential blocks for RMCs and RTMs across the North West and Midlands, with focus on transparency and leaseholder interests.

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

North West and Midlands: Manchester, Liverpool, Preston, Leeds, Sheffield, Newcastle, Birmingham, Luton, Dunstable
As stated on their website
Also found in searches for
East of England2
Yorkshire and The Humber2
North East1
Wales1

Services

Block ManagementLettings

Services registered with TPO: Commercial Lettings, Residential Leasehold Management - Option A

Service terms

Percentage + fixed
Fee structure
Commission disclosed
Building insurance

As stated on their website — not independently verified. How we collect this data.

Before you appoint Clear Building Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Clear Building Management do?

Clear Building Management is a regional block and property management company based in Newport, offering block management, lettings Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.

Is Clear Building Management accredited?

Yes. Clear Building Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Clear Building Management operate?

Clear Building Management states on their website that they cover North West and Midlands: Manchester, Liverpool, Preston, Leeds, Sheffield, Newcastle, Birmingham, Luton, Dunstable.

Does Clear Building Management have an online portal for leaseholders?

Yes. Clear Building Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Clear Building Management provide 24-hour emergency cover?

Yes. Clear Building Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Clear Building Management arrange buildings insurance?

Yes. Clear Building Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Clear Building Management handle Section 20 major works?

Yes. Clear Building Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How does Clear Building Management charge for block management?

Clear Building Management uses a combination of fixed and percentage-based fees. Contact them directly for a quote tailored to your development.

What is the minimum block size Clear Building Management accepts?

Clear Building Management states a minimum block size of 30 units. Smaller developments may not be suitable for their service model.

Does Clear Building Management work with Right to Manage companies?

Yes. Clear Building Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Clear Building Management?

Submit a formal written complaint to Clear Building Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.