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Active · local · 19 yrs registered

Y&Y Management

Registered as Y & Y MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Block specialist Local Resident portal 24hr emergency Section 20
2.5★
125 Trustpilot reviews
20,000
Units (stated on website)
2007
Established
At a glance
Y&Y Management is a local block management specialist based in London, which states it manages around 20,000 units, trading 19 years (est. 2007). At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It scores 2.5★ on Trustpilot from 125 reviews. It operates nationwide across the UK. Services include 24-hour emergency cover, a leaseholder online portal and Section 20 major works consultation. It accepts Right to Manage companies.
In their words
Property management company managing residential blocks and homes across the UK, providing property management, maintenance, portfolio management, facilities management and legal services.
Trustpilot
2.5★ (125)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

South East and nationwideUK-wide
As stated on their website
Also found in searches for
London1
London

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Y&Y Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Y&Y Management do?

Y&Y Management is a local block and property management company based in London, offering block management, and states it manages around 20,000 units Additional services include 24-hour emergency cover, a leaseholder portal and Section 20 consultation.

Is Y&Y Management accredited?

Yes. Y&Y Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Y&Y Management operate?

Y&Y Management operates nationwide across the UK.

How many units does Y&Y Management manage?

Y&Y Management states on their website that they manage around 20,000 units.

Does Y&Y Management have an online portal for leaseholders?

Yes. Y&Y Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Y&Y Management provide 24-hour emergency cover?

Yes. Y&Y Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Y&Y Management handle Section 20 major works?

Yes. Y&Y Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Y&Y Management work with Right to Manage companies?

Yes. Y&Y Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Y&Y Management?

Submit a formal written complaint to Y&Y Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.