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Active · local · 29 yrs registered

Willmotts

Registered as WILLMOTTS (EALING) LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ RICS regulated Local
4.0★
726 Google reviews
4.2★
116 Trustpilot reviews
1997
Established
At a glance
Willmotts is a local block & property management company based in London, trading 29 years (est. 1997). At Companies House it files small company accounts, lists 8 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.0★ on Google (726 reviews) and 4.2★ on Trustpilot (116). They state coverage of Hammersmith, West London and beyond.
In their words
RICS-regulated chartered surveyors established 1856 in Hammersmith, West London, offering block and estate management as part of a complete property service including estate agency, commercial agency, building consultancy, and lease extensions.
Areas of work
Lease renewal, Leasehold enfranchisement
Google
4.0★ (726)
Trustpilot
4.2★ (116)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Geographic coverage

Hammersmith, West London and beyond
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England2
Waltham AbbeyWaltham Cross
North East1
Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option B

Before you appoint Willmotts

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Willmotts do?

Willmotts is a local block and property management company based in London, offering block management.

Is Willmotts accredited?

Yes. Willmotts is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Willmotts operate?

Willmotts states on their website that they cover Hammersmith, West London and beyond.

How do I make a complaint about Willmotts?

Submit a formal written complaint to Willmotts using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.