Active · national · 14 yrs registered

Whitegates

Registered as Chan Khangura Limited · Based in Huddersfield · Ratings and company data last checked June 2026
✓ TPO registered National
4.8
303 Google reviews
3.0
160 Trustpilot reviews
2012
Established
At a glance
Whitegates is a national block & property management company based in Huddersfield, trading 14 years (est. 2012). At Companies House it files small company accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.8★ on Google (303 reviews) and 3.0★ on Trustpilot (160). They state coverage of Midlands, North Wales and north of England.
In their words
Local lettings and estate agents across the Midlands, North Wales and north of England, offering sales, lettings, and financial services.

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Midlands, North Wales and north of England
As stated on their website
Also found in searches for
South East1
North West2
Other1

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Whitegates

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Whitegates do?

Whitegates is a national block and property management company based in Huddersfield, offering block management, lettings, sales.

Is Whitegates accredited?

Yes. Whitegates is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Whitegates operate?

Whitegates states on their website that they cover Midlands, North Wales and north of England.

How do I make a complaint about Whitegates?

Submit a formal written complaint to Whitegates using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.