Active · regional

Wexel Property

Based in Worcester · Ratings and company data last checked June 2026
✓ TPO registered Right to Manage Block specialist Regional Resident portal 24hr emergency ✓ Verified listing
At a glance
Wexel Property is a regional block & property management company based in Worcester. It is registered with The Property Ombudsman. It has no public Google or Trustpilot rating yet. They state coverage of London, South West, West Midlands. Services include 24-hour emergency cover and a leaseholder online portal; they publish a fixed-per-unit fee model. It accepts Right to Manage companies.

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. Search TPO register ↗
The Property Institute (TPI)
Not a listed TPI member.
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

London, South West, West Midlands
As stated on their website
Also found in searches for

Services

Block Management

Service terms

Fixed fee per unit
Fee structure
2 months
Notice period
Quarterly
Billing frequency
In-house team
Out-of-hours cover
1 day
Routine enquiry response
Owner arranges insurance
Building insurance

Self-reported by the company — not independently verified. How we collect this data.

How they operate

Accepting new clients
Named manager assigned
Each development has a dedicated named manager as the primary contact.
Site inspections: Quarterly
Regular physical inspections of the development.
Compliance coordination
Manages statutory compliance including fire safety, EWS1, and health & safety obligations.

Self-reported by the company — not independently verified. How we collect this data.

Before you appoint Wexel Property

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Wexel Property do?

Wexel Property is a regional block and property management company based in Worcester, offering block management Additional services include 24-hour emergency cover and a leaseholder portal.

Is Wexel Property accredited?

Yes. Wexel Property is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Wexel Property operate?

Wexel Property states on their website that they cover London, South West, West Midlands.

Does Wexel Property have an online portal for leaseholders?

Yes. Wexel Property offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Wexel Property provide 24-hour emergency cover?

Yes. Wexel Property states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How does Wexel Property charge for block management?

Wexel Property uses a fixed fee per unit. Contact them directly for a quote tailored to your development.

What notice period does Wexel Property require?

Wexel Property states a notice period of 2-months on their website. Always confirm the exact terms in the management agreement before signing.

Will Wexel Property assign a named manager to my block?

Yes. Wexel Property states that each development is assigned a named manager as the primary point of contact, rather than a generic helpdesk.

Does Wexel Property work with Right to Manage companies?

Yes. Wexel Property is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Wexel Property?

Submit a formal written complaint to Wexel Property using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.