Wexel Property
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Before you appoint Wexel Property
Frequently asked questions
What does Wexel Property do?
Wexel Property is a regional block and property management company based in Worcester, offering block management Additional services include 24-hour emergency cover and a leaseholder portal.
Is Wexel Property accredited?
Yes. Wexel Property is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Wexel Property operate?
Wexel Property states on their website that they cover London, South West, West Midlands.
Does Wexel Property have an online portal for leaseholders?
Yes. Wexel Property offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Wexel Property provide 24-hour emergency cover?
Yes. Wexel Property states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
How does Wexel Property charge for block management?
Wexel Property uses a fixed fee per unit. Contact them directly for a quote tailored to your development.
What notice period does Wexel Property require?
Wexel Property states a notice period of 2-months on their website. Always confirm the exact terms in the management agreement before signing.
Will Wexel Property assign a named manager to my block?
Yes. Wexel Property states that each development is assigned a named manager as the primary point of contact, rather than a generic helpdesk.
Does Wexel Property work with Right to Manage companies?
Yes. Wexel Property is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Wexel Property?
Submit a formal written complaint to Wexel Property using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.