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Active · local · 15 yrs trading

Westbury Residential

Registered as WESTBURY RESIDENTIAL LIMITED · Based in London · Data last checked August 2026
✓ TPO registered Local Resident portal Section 20
2011
Established
At a glance
Westbury Residential is a local block & property management company based in London, trading 15 years (est. 2011). It is registered with The Property Ombudsman. It has no public Google or Trustpilot rating yet. It covers London. Services include a leaseholder online portal and Section 20 major works consultation.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

London
As stated on their website
Also found in searches for
London1
London

Services

Block ManagementLettingsSales

Frequently asked questions

What does Westbury Residential do?

Westbury Residential is a local block and property management company based in London, offering block management, lettings, sales.

Is Westbury Residential accredited?

Yes. Westbury Residential is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Westbury Residential operate?

Westbury Residential states on their website that they cover London.

Does Westbury Residential have an online portal for leaseholders?

Yes. Westbury Residential offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Westbury Residential handle Section 20 major works?

Yes. Westbury Residential handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Westbury Residential?

Submit a formal written complaint to Westbury Residential using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.