Active · national · 31 yrs trading

VFM Property Management

Registered as VFM Procurement Limited · Based in Beckenham · Data last checked July 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks National Building insurance Section 20 Building safety
3.0
32 reviews
1995
Established
At a glance
VFM Property Management is a national block & property management company based in Beckenham, trading 31 years (est. 1995). It is registered with The Property Ombudsman and a member of The Property Institute. Customers rate it 3.2★ on Google (24 reviews) and 2.2★ on Trustpilot (8). It covers Greater London, Kent, Surrey and South East UK. Services include building insurance management and Section 20 major works consultation. It accepts Right to Manage companies and smaller blocks.

3.0★ weighted average from 24 Google + 8 Trustpilot

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Greater London, Kent, Surrey and South East UK
As stated on their website
Also found in searches for

Services

Block Management

Frequently asked questions

What does VFM Property Management do?

VFM Property Management is a national block and property management company based in Beckenham, offering block management.

Is VFM Property Management accredited?

Yes. VFM Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does VFM Property Management operate?

VFM Property Management states on their website that they cover Greater London, Kent, Surrey and South East UK.

Does VFM Property Management arrange buildings insurance?

Yes. VFM Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does VFM Property Management handle Section 20 major works?

Yes. VFM Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does VFM Property Management work with Right to Manage companies?

Yes. VFM Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does VFM Property Management manage smaller blocks of flats?

Yes. VFM Property Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about VFM Property Management?

Submit a formal written complaint to VFM Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.