Home›Beckenham›VFM Property Management
Active · local · 31 yrs registered

VFM Property Management

Registered as VFM Procurement Limited · Based in Beckenham · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member ✓ RICS regulated Right to Manage Smaller blocks Block specialist Local Building insurance Section 20 Building safety
3.2★
24 Google reviews
2.2★
8 Trustpilot reviews
1995
Established
At a glance
VFM Property Management is a local block & property management company based in Beckenham, trading 31 years (est. 1995). At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. Customers rate it 3.2★ on Google (24 reviews) and 2.2★ on Trustpilot (8). They state coverage of Greater London, Kent, Surrey and South East UK. Services include Section 20 major works consultation and building insurance management. It accepts Right to Manage companies and smaller blocks.
In their words
Expert residential block management services for leasehold flats, conversions and estates. RICS and TPI regulated managing agents serving Greater London and South East.
Areas of work
Block management, Property management, Real estate management
Google
3.2★ (24)
Trustpilot
2.2★ (8)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint VFM Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does VFM Property Management do?

VFM Property Management is a local block and property management company based in Beckenham, offering block management Additional services include Section 20 consultation and buildings insurance management.

Is VFM Property Management accredited?

Yes. VFM Property Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does VFM Property Management operate?

VFM Property Management states on their website that they cover Greater London, Kent, Surrey and South East UK.

Does VFM Property Management arrange buildings insurance?

Yes. VFM Property Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does VFM Property Management handle Section 20 major works?

Yes. VFM Property Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does VFM Property Management work with Right to Manage companies?

Yes. VFM Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does VFM Property Management manage smaller blocks of flats?

Yes. VFM Property Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about VFM Property Management?

Submit a formal written complaint to VFM Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.