Towler Shaw Roberts
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Frequently asked questions
What does Towler Shaw Roberts do?
Towler Shaw Roberts is a local block and property management company based in Shrewsbury, offering block management.
Is Towler Shaw Roberts accredited?
Yes. Towler Shaw Roberts is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Towler Shaw Roberts operate?
Towler Shaw Roberts operates across the West Midlands.
How do I make a complaint about Towler Shaw Roberts?
Submit a formal written complaint to Towler Shaw Roberts using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.