Active · local · 23 yrs registered

Towler Shaw Roberts

Registered as Towler Shaw Roberts LLP · Based in Shrewsbury · Ratings and company data last checked June 2026

✓ TPO registered Block specialist Local

3.4★

5 Google reviews

2003

Established

At a glance

Towler Shaw Roberts is a local block & property management company based in Shrewsbury, trading 23 years (est. 2003). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 3.4★ on Google (5 reviews). They state coverage of Shropshire, West Midlands, Mid Wales and Staffordshire.

In their words

Towler Shaw Roberts (TSR) is a commercial property firm providing sales, lettings, building surveying, asset management, valuation and investment advisory services across Shropshire, the West Midlands, Mid Wales and Staffordshire.

Google Business Profile

3.4★ (5)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Shropshire, West Midlands, Mid Wales and Staffordshire

As stated on their website

Also found in searches for

London1

Sutton Coldfield

West Midlands15

Birmingham Burton upon Trent Coventry Halesowen Kingswinford Lichfield Rugeley Shrewsbury Solihull Stafford Stoke-on-Trent Tamworth Telford Walsall Wolverhampton

East Midlands4

Derby Leicester Northampton Nottingham

Wales6

Barry Bridgend Cardiff Newport Swansea Wrexham

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Towler Shaw Roberts

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Towler Shaw Roberts do?

Towler Shaw Roberts is a local block and property management company based in Shrewsbury, offering block management.

Is Towler Shaw Roberts accredited?

Yes. Towler Shaw Roberts is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Towler Shaw Roberts operate?

Towler Shaw Roberts states on their website that they cover Shropshire, West Midlands, Mid Wales and Staffordshire.

How do I make a complaint about Towler Shaw Roberts?

Submit a formal written complaint to Towler Shaw Roberts using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.