Active · local · 55 yrs registered

Trust Property Management

Registered as PROPERTY TRUST MANAGEMENT SERVICES LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Local
3.9★
67 Google reviews
2006
Established
At a glance
Trust Property Management is a local block & property management company based in London, est. 2006. At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is a member of The Property Institute. It averages 3.9★ on Google (67 reviews). They state coverage of St John's Wood and surrounding areas of London (Prime Central, North and West London). It accepts Right to Manage companies.
In their words
Specialist block management company for RMCs, RTMs and mansion blocks in London, delivering personal service and turnarounds for private client buildings.

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

St John's Wood and surrounding areas of London (Prime Central, North and West London)
As stated on their website
Also found in searches for
South East1
East of England2
North East1

Service terms

Quick response times
Routine enquiry response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Trust Property Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Trust Property Management do?

Trust Property Management is a local block and property management company based in London, offering block management.

Is Trust Property Management accredited?

Yes. Trust Property Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Trust Property Management operate?

Trust Property Management states on their website that they cover St John's Wood and surrounding areas of London (Prime Central, North and West London).

Does Trust Property Management work with Right to Manage companies?

Yes. Trust Property Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Trust Property Management?

Submit a formal written complaint to Trust Property Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.