Transparent BPM
2.3★ weighted average from Trustpilot
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Frequently asked questions
What does Transparent BPM do?
Transparent BPM is a regional block and property management company based in London, offering block management.
Is Transparent BPM accredited?
Yes. Transparent BPM is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Transparent BPM operate?
Transparent BPM operates across London.
Does Transparent BPM have an online portal for leaseholders?
Yes. Transparent BPM offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
Does Transparent BPM work with Right to Manage companies?
Yes. Transparent BPM is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
How do I make a complaint about Transparent BPM?
Submit a formal written complaint to Transparent BPM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.