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Active · regional · 3 yrs registered

Transparent BPM

Registered as TRANSPARENT SERVICES LIMITED · Based in London · Ratings and company data last checked June 2026
⚠ Companies House records show this company as dormant — it has filed dormant accounts. Source: Companies House (data checked June 2026).
✓ TPI member Right to Manage Block specialist Regional Resident portal
2.3★
7 Trustpilot reviews
2023
Established
At a glance
Transparent BPM is a regional block & property management company based in London, trading 3 years (est. 2023). At Companies House it files dormant accounts, lists 1 director and has no late filings on record. It is a member of The Property Institute. It scores 2.3★ on Trustpilot from 7 reviews. It operates in London. Services include a leaseholder online portal. It accepts Right to Manage companies.
In their words
Transparent property management for blocks and RTM companies, with itemised service charges, no commissions, and a bespoke leaseholder portal.
Trustpilot
2.3★ (7)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Transparent BPM has a presence in 1 area.
London1
London

Service terms

No commission taken
Building insurance

As stated on their website — not independently verified. How we collect this data.

Before you appoint Transparent BPM

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Transparent BPM do?

Transparent BPM is a regional block and property management company based in London, offering block management Additional services include a leaseholder portal.

Is Transparent BPM accredited?

Yes. Transparent BPM is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Transparent BPM operate?

Transparent BPM operates across London.

Does Transparent BPM have an online portal for leaseholders?

Yes. Transparent BPM offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Transparent BPM work with Right to Manage companies?

Yes. Transparent BPM is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Transparent BPM?

Submit a formal written complaint to Transparent BPM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.