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Active · national · 3 yrs trading

Town & City Management

Registered as TOWN & CITY PROPERTY LTD · Based in Luton · Data last checked July 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks National
3.1★
116 reviews
2
Branches
2023
Established
At a glance
Town & City Management is a national block & property management company based in Luton, trading 3 years (est. 2023). It is registered with The Property Ombudsman and a member of The Property Institute. Customers rate it 2.4★ on Google (7 reviews) and 3.1★ on Trustpilot (109). It operates across the South East, the East of England and 3 other regions. It accepts Right to Manage companies and smaller blocks.

3.1★ weighted average from 7 Google + 109 Trustpilot

Google Business Profile
2.4★ (7)
Trustpilot
3.1★ (109)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Town & City Management has a presence in 8 areas across 5 regions.
South East2
BrightonMilton Keynes
East of England1
Luton
South West1
Bournemouth
Yorkshire and The Humber2
LeedsWakefield
North East2
DarlingtonDurham

Services

Block Management

Frequently asked questions

What does Town & City Management do?

Town & City Management is a national block and property management company based in Luton, offering block management.

Is Town & City Management accredited?

Yes. Town & City Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Town & City Management operate?

Town & City Management operates across the South East, the East of England and 3 other regions.

Does Town & City Management work with Right to Manage companies?

Yes. Town & City Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Town & City Management manage smaller blocks of flats?

Yes. Town & City Management is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Town & City Management?

Submit a formal written complaint to Town & City Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.