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Active · local · 31 yrs registered

Tideway Property Managers

Registered as TIDEWAY INVESTMENT MANAGEMENT LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member ✓ RICS regulated Local 24hr emergency Building insurance Building safety
4.2★
39 Google reviews
1995
Established
At a glance
Tideway Property Managers is a local block & property management company based in London, trading 31 years (est. 1995). At Companies House it files small company accounts, lists 8 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.2★ on Google (39 reviews). They state coverage of London. Services include 24-hour emergency cover and building insurance management.
In their words
Director-led boutique property management firm in London offering tailored solutions for leasehold, lettings, facilities management and asset management.
Google Business Profile
4.2★ (39)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
RICS Regulated
Regulated by the Royal Institution of Chartered Surveyors.

Services

Block ManagementLettings

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Tideway Property Managers

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Tideway Property Managers do?

Tideway Property Managers is a local block and property management company based in London, offering block management, lettings Additional services include 24-hour emergency cover and buildings insurance management.

Is Tideway Property Managers accredited?

Yes. Tideway Property Managers is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Tideway Property Managers operate?

Tideway Property Managers states on their website that they cover London.

Does Tideway Property Managers provide 24-hour emergency cover?

Yes. Tideway Property Managers states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Tideway Property Managers arrange buildings insurance?

Yes. Tideway Property Managers offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

How do I make a complaint about Tideway Property Managers?

Submit a formal written complaint to Tideway Property Managers using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.