Active · local · 16 yrs registered

The Property Resource

Registered as THE PROPERTY RESOURCE LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local Building safety
4.3★
18 Google reviews
2010
Established
At a glance
The Property Resource is a local block & property management company based in London, trading 16 years (est. 2010). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.3★ on Google (18 reviews). They state coverage of South London, Croydon and surrounding areas.
In their words
Independent family-run property management and lettings business serving South London and Croydon area, offering block management and residential lettings services.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

South London, Croydon and surrounding areas
As stated on their website
Also found in searches for
South East1
East of England2
North East1

Services

Block ManagementLettings

Services registered with TPO: Residential Lettings, Residential Leasehold Management - Option A

Before you appoint The Property Resource

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does The Property Resource do?

The Property Resource is a local block and property management company based in London, offering block management, lettings.

Is The Property Resource accredited?

Yes. The Property Resource is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does The Property Resource operate?

The Property Resource states on their website that they cover South London, Croydon and surrounding areas.

How do I make a complaint about The Property Resource?

Submit a formal written complaint to The Property Resource using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.