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Active · local · 4 yrs registered

The London Host

Registered as THE LONDON HOST LTD · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Local 24hr emergency
5.0★
23 Google reviews
2022
Established
At a glance
The London Host is a local block & property management company based in London, trading 4 years (est. 2022). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 5.0★ on Google (23 reviews). They state coverage of London. Services include 24-hour emergency cover. It accepts Right to Manage companies and smaller blocks.
In their words
Property management company offering lettings management, tenant handling, cleaning, maintenance, and interior design assistance for residential properties.
Google Business Profile
5.0★ (23)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Services

Block ManagementLettings

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint The London Host

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does The London Host do?

The London Host is a local block and property management company based in London, offering block management, lettings Additional services include 24-hour emergency cover.

Is The London Host accredited?

Yes. The London Host is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does The London Host operate?

The London Host states on their website that they cover London.

Does The London Host provide 24-hour emergency cover?

Yes. The London Host states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does The London Host work with Right to Manage companies?

Yes. The London Host is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does The London Host manage smaller blocks of flats?

Yes. The London Host is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about The London Host?

Submit a formal written complaint to The London Host using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.