Active · local · 10 yrs registered

Taylor Chartered Surveyors

Registered as TAYLOR SURVEYORS LTD · Based in London · Ratings and company data last checked June 2026

✓ TPO registered Block specialist Local Resident portal 24hr emergency Building insurance Section 20 Building safety

4.7★

209 Google reviews

4.9★

863 Trustpilot reviews

1985

Established

At a glance

Taylor Chartered Surveyors is a local block & property management company based in London, est. 1985. At Companies House it files small company accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.7★ on Google (209 reviews) and 4.9★ on Trustpilot (863). They state coverage of London, The Home Counties & The South East. Services include 24-hour emergency cover, a leaseholder online portal, Section 20 major works consultation and building insurance management.

In their words

Independent chartered surveyors providing home surveys, valuations, and property management services across London and the South East.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

London, The Home Counties & The South East

As stated on their website

Also found in searches for

London11

Barnet Beckenham Bromley Harrow Hounslow Ilford London Romford Stanmore Surbiton Sutton

South East10

Basingstoke Brighton Canterbury Guildford Maidstone Oxford Portsmouth Reading Southampton Worthing

East of England5

Chelmsford Hertford Luton St Albans Watford

Services

Block ManagementCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Taylor Chartered Surveyors

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Taylor Chartered Surveyors do?

Taylor Chartered Surveyors is a local block and property management company based in London, offering block management, commercial Additional services include 24-hour emergency cover, a leaseholder portal, Section 20 consultation and buildings insurance management.

Is Taylor Chartered Surveyors accredited?

Yes. Taylor Chartered Surveyors is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Taylor Chartered Surveyors operate?

Taylor Chartered Surveyors states on their website that they cover London, The Home Counties & The South East.

Does Taylor Chartered Surveyors have an online portal for leaseholders?

Yes. Taylor Chartered Surveyors offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Taylor Chartered Surveyors provide 24-hour emergency cover?

Yes. Taylor Chartered Surveyors states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Taylor Chartered Surveyors arrange buildings insurance?

Yes. Taylor Chartered Surveyors offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Does Taylor Chartered Surveyors handle Section 20 major works?

Yes. Taylor Chartered Surveyors handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Taylor Chartered Surveyors?

Submit a formal written complaint to Taylor Chartered Surveyors using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.