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Active · local · 14 yrs registered

Student-Haus

Registered as MISTORIA HOUSE SHARE LTD · Based in Salford · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local 24hr emergency
2.1★
27 Trustpilot reviews
2012
Established
At a glance
Student-Haus is a local block & property management company based in Salford, trading 14 years (est. 2012). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.1★ on Trustpilot from 27 reviews. They state coverage of Salford, Liverpool, Bolton, Manchester. Services include 24-hour emergency cover.
In their words
Student-Haus (trading as Mistoria House Share) is an HMO letting and management specialist serving students and professionals across Salford, Liverpool, Bolton and Manchester; no leasehold block management is mentioned.
Trustpilot
2.1★ (27)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Salford, Liverpool, Bolton, Manchester
As stated on their website
Also found in searches for
North West4
BoltonLiverpoolManchesterSalford

Services

Block Management

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Student-Haus

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Student-Haus do?

Student-Haus is a local block and property management company based in Salford, offering block management Additional services include 24-hour emergency cover.

Is Student-Haus accredited?

Yes. Student-Haus is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Student-Haus operate?

Student-Haus states on their website that they cover Salford, Liverpool, Bolton, Manchester.

Does Student-Haus provide 24-hour emergency cover?

Yes. Student-Haus states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Student-Haus?

Submit a formal written complaint to Student-Haus using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.