Active · local · 94 yrs registered

Strettons Chartered Surveyors

Registered as STRETTONS LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local
2.6
9 Trustpilot reviews
1932
Established
At a glance
Strettons Chartered Surveyors is a local block & property management company based in London, trading 94 years (est. 1932). At Companies House it files larger company (full accounts) accounts, lists 9 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.6★ on Trustpilot from 9 reviews. It operates in London.
In their words
Independent firm of chartered surveyors and property consultants in London, providing expert advice on buying, selling, leasing, and maximising the value of your commercial and residential properties.

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Strettons Chartered Surveyors has a presence in 1 area.
London1

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Commercial Sales, Commercial Lettings, Residential Leasehold Management - Option A

Before you appoint Strettons Chartered Surveyors

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Strettons Chartered Surveyors do?

Strettons Chartered Surveyors is a local block and property management company based in London, offering block management, lettings, sales, commercial.

Is Strettons Chartered Surveyors accredited?

Yes. Strettons Chartered Surveyors is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Strettons Chartered Surveyors operate?

Strettons Chartered Surveyors operates across London.

How do I make a complaint about Strettons Chartered Surveyors?

Submit a formal written complaint to Strettons Chartered Surveyors using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.