The Soulutionists
4.5★ weighted average from Trustpilot
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As stated on their website — not independently verified. How we collect this data.
Frequently asked questions
What does The Soulutionists do?
The Soulutionists is a local block and property management company based in London, offering block management.
Is The Soulutionists accredited?
Yes. The Soulutionists is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does The Soulutionists operate?
The Soulutionists operates across London.
Does The Soulutionists provide 24-hour emergency cover?
Yes. The Soulutionists states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
Does The Soulutionists arrange buildings insurance?
Yes. The Soulutionists offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.
How do I make a complaint about The Soulutionists?
Submit a formal written complaint to The Soulutionists using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.