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Tovey Developments Limited T/A Smart Lettings

Based in Bridgend · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Smaller blocks Local
4.8★
271 Google reviews
At a glance
Tovey Developments Limited T/A Smart Lettings is a local block & property management company based in Bridgend. It is a member of The Property Institute. It averages 4.8★ on Google (271 reviews). They state coverage of Bridgend and Neath (South Wales). It accepts Right to Manage companies and smaller blocks.
In their words
Property lettings and management company specialising in residential and commercial lettings with over 50 years experience, serving the South Wales area.
Google Business Profile
4.8★ (271)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Bridgend and Neath (South Wales)
As stated on their website
Also found in searches for
North West1
Port Talbot
Wales14
BarryBridgendCardiffCwmbranMerthyr TydfilNeathNewportPenarthPencoedPontypoolPontypriddRhylSwanseaWrexham

Services

Lettings

Before you appoint Tovey Developments Limited T/A Smart Lettings

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Tovey Developments Limited T/A Smart Lettings do?

Tovey Developments Limited T/A Smart Lettings is a local block and property management company based in Bridgend, offering lettings.

Is Tovey Developments Limited T/A Smart Lettings accredited?

Yes. Tovey Developments Limited T/A Smart Lettings is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Tovey Developments Limited T/A Smart Lettings operate?

Tovey Developments Limited T/A Smart Lettings states on their website that they cover Bridgend and Neath (South Wales).

Does Tovey Developments Limited T/A Smart Lettings work with Right to Manage companies?

Yes. Tovey Developments Limited T/A Smart Lettings is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Tovey Developments Limited T/A Smart Lettings manage smaller blocks of flats?

Yes. Tovey Developments Limited T/A Smart Lettings is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Tovey Developments Limited T/A Smart Lettings?

Submit a formal written complaint to Tovey Developments Limited T/A Smart Lettings using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.