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Sandersons UK

Based in Folkestone · Ratings and company data last checked June 2026
✓ TPO registered National
4.7★
917 Google reviews
2.2★
28 Trustpilot reviews
6
Branches
At a glance
Sandersons UK is a national block & property management company based in Folkestone, est. 1992. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.7★ on Google (917 reviews) and 2.2★ on Trustpilot (28). They state coverage of Kent and Somerset.
In their words
Estate and letting agents operating in Kent and Somerset since 1992, providing property sales, lettings, and valuation services.
Google (aggregate)
4.7★ (917)
Trustpilot
2.2★ (28)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Branches & ratings (5)

Sandersons UK Canterbury Estate AgentCanterbury
4.6★ (372) Google →
Sandersons UK Ashford Estate AgentAshford
4.9★ (286) Google →
Sandersons UK Maidstone Estate AgentMaidstone
4.5★ (152) Google →
Sandersons UK Wells Somerset Estate AgentWells
5.0★ (105) Google →
Sandersons UK Folkestone Estate AgentBrighton
5.0★ (2) Google →

Services

Block ManagementLettingsSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Sandersons UK

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Sandersons UK do?

Sandersons UK is a national block and property management company based in Folkestone, offering block management, lettings, sales.

Is Sandersons UK accredited?

Yes. Sandersons UK is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Sandersons UK operate?

Sandersons UK states on their website that they cover Kent and Somerset.

How do I make a complaint about Sandersons UK?

Submit a formal written complaint to Sandersons UK using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.