Rubican
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Frequently asked questions
What does Rubican do?
Rubican is a local block and property management company based in Caterham, offering block management.
Is Rubican accredited?
Yes. Rubican is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Rubican operate?
Rubican states on their website that they cover London and the South East.
Does Rubican have an online portal for leaseholders?
Yes. Rubican offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
How do I make a complaint about Rubican?
Submit a formal written complaint to Rubican using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.