Active · regional · 17 yrs registered

Red Rock

Registered as RED ROCK ESTATE & PROPERTY MANAGEMENT LIMITED · Based in Colchester · Ratings and company data last checked June 2026

✓ TPO registered ✓ TPI member Right to Manage Block specialist Regional 24hr emergency Building safety

4.5★

799 Google reviews

4.6★

339 Trustpilot reviews

2009

Established

At a glance

Red Rock is a regional block & property management company based in Colchester, trading 17 years (est. 2009). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. Customers rate it 4.5★ on Google (799 reviews) and 4.6★ on Trustpilot (339). They state coverage of London, Essex, Suffolk, Hertfordshire, Surrey and more. Services include 24-hour emergency cover. It accepts Right to Manage companies.

In their words

Property management specialists for residential and commercial estates and blocks in London, Essex, Suffolk, Hertfordshire and Surrey since 2009.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

✓

The Property Institute (TPI)

Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

✓

Right to Manage

Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

London, Essex, Suffolk, Hertfordshire, Surrey and more

As stated on their website

Also found in searches for

London7

Barnet Beckenham Bromley Harrow Ilford London Romford

South East4

Camberley Epsom Guildford Wokingham

East of England15

Basildon Bishop's Stortford Borehamwood Chelmsford Clacton-on-Sea Colchester Harpenden Hatfield Hemel Hempstead Hertford Hoddesdon Ipswich Southend-on-Sea St Albans Watford

North West1

Bury St Edmunds

Also operates in Scotland (Greenock). Scottish property management works differently — for accredited Scottish factors, use our sister site.

Compare Scottish factors at comparefactors.co.uk →

Services

Block ManagementCommercial

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Red Rock

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Red Rock do?

Red Rock is a regional block and property management company based in Colchester, offering block management, commercial Additional services include 24-hour emergency cover.

Is Red Rock accredited?

Yes. Red Rock is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Red Rock operate?

Red Rock states on their website that they cover London, Essex, Suffolk, Hertfordshire, Surrey and more.

Does Red Rock provide 24-hour emergency cover?

Yes. Red Rock states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Red Rock work with Right to Manage companies?

Yes. Red Rock is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Red Rock?

Submit a formal written complaint to Red Rock using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.