Riverstone
3.7★ weighted average from Trustpilot
Considering Riverstone? Compare quotes from accredited managers covering your block before you commit — free, no obligation.
Get free quotesAccreditation & credentials
Services
Frequently asked questions
What does Riverstone do?
Riverstone is a local block and property management company based in London, offering block management.
Is Riverstone accredited?
Yes. Riverstone is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Riverstone operate?
Riverstone states on their website that they cover London.
How do I make a complaint about Riverstone?
Submit a formal written complaint to Riverstone using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.