Home›London›Richmond Villages –
Active · local · 23 yrs registered

Richmond Villages –

Registered as Richmond Villages Operations Limited · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Local
3.0★
17 Trustpilot reviews
1994
Established
At a glance
Richmond Villages – is a local block & property management company based in London, est. 1994. At Companies House it files larger company (full accounts) accounts, lists 5 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 3.0★ on Trustpilot from 17 reviews. They state coverage of Cotswolds, Gloucestershire, Derbyshire, Oxfordshire, Cheshire and across England.
In their words
Premium retirement communities and care homes across England, offering independent and assisted living apartments with on-site Bupa care facilities.
Trustpilot
3.0★ (17)

Considering Richmond Villages –? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Cotswolds, Gloucestershire, Derbyshire, Oxfordshire, Cheshire and across England
As stated on their website
Also found in searches for
London1
London

Services

Block ManagementSales

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Richmond Villages –

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Richmond Villages – do?

Richmond Villages – is a local block and property management company based in London, offering block management, sales.

Is Richmond Villages – accredited?

Yes. Richmond Villages – is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Richmond Villages – operate?

Richmond Villages – states on their website that they cover Cotswolds, Gloucestershire, Derbyshire, Oxfordshire, Cheshire and across England.

How do I make a complaint about Richmond Villages –?

Submit a formal written complaint to Richmond Villages – using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.