Active · local · 4 yrs registered

Residence 365

Registered as RESIDENCE 365 LIMITED · Based in Liverpool · Ratings and company data last checked June 2026

✓ TPO registered Block specialist Local 24hr emergency Building safety

2022

Established

At a glance

Residence 365 is a local block & property management company based in Liverpool, trading 4 years (est. 2022). At Companies House it files micro entity accounts, lists 1 director and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It has no public Google or Trustpilot rating yet. They state coverage of Liverpool postcodes. Services include 24-hour emergency cover.

In their words

Liverpool-based block management company specialising in managing residential apartment buildings across Liverpool postcodes, handling service charge collection and building maintenance.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Liverpool postcodes

As stated on their website

Also found in searches for

North West1

Liverpool

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

30 minutes

Emergency response

As stated on their website — not independently verified. How we collect this data.

Before you appoint Residence 365

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Residence 365 do?

Residence 365 is a local block and property management company based in Liverpool, offering block management Additional services include 24-hour emergency cover.

Is Residence 365 accredited?

Yes. Residence 365 is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Residence 365 operate?

Residence 365 states on their website that they cover Liverpool postcodes.

Does Residence 365 provide 24-hour emergency cover?

Yes. Residence 365 states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Residence 365?

Submit a formal written complaint to Residence 365 using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.