Red Brick Management

Red Brick Management is a national block and property management company based in Stevenage, offering block management.

Yes. Red Brick Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Red Brick Management states on their website that they cover Stevenage, Hertfordshire, Aylesbury, Baldock, Bishop's Stortford, Chelmsford, Hatfield, Hemel Hempstead, Hertford, Hitchin, Hoddesdon, Letchworth Garden City, London, Luton, Milton Keynes, Romford, St Albans, Welwyn Garden City.

Yes. Red Brick Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Yes. Red Brick Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

Submit a formal written complaint to Red Brick Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.