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Active · national · 28 yrs registered

Red Brick Management

Registered as Red Brick Management Limited · Based in Stevenage · Ratings and company data last checked June 2026
✓ TPO registered National Resident portal Building insurance
3.5★
64 Google reviews
2.8★
3 Trustpilot reviews
1998
Established
At a glance
Red Brick Management is a national block & property management company based in Stevenage, trading 28 years (est. 1998). At Companies House it files small company accounts, lists 5 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 3.5★ on Google (64 reviews) and 2.8★ on Trustpilot (3). They state coverage of Stevenage, Hertfordshire, Aylesbury, Baldock, Bishop's Stortford, Chelmsford, Hatfield, Hemel Hempstead, Hertford, Hitchin, Hoddesdon, Letchworth Garden City, London, Luton, Milton Keynes, Romford, St Albans, Welwyn Garden City. Services include a leaseholder online portal and building insurance management.
In their words
Residential managing agent specialising in block management and estate management of private leasehold flats and apartments in Hertfordshire and surrounding areas.
Google
3.5★ (64)
Trustpilot
2.8★ (3)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.
✓
FCA Appointed Representative
An FCA Appointed Representative — authorised under a principal firm to arrange insurance and related regulated activities, and held to FCA standards (ref: 471228).

Geographic coverage

Stevenage, Hertfordshire, Aylesbury, Baldock, Bishop's Stortford, Chelmsford, Hatfield, Hemel Hempstead, Hertford, Hitchin, Hoddesdon, Letchworth Garden City, London, Luton, Milton Keynes, Romford, St Albans, Welwyn Garden City
As stated on their website
Also found in searches for
London19
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonOrpingtonPinnerRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
South East2
AylesburyMilton Keynes
East of England16
Bishop's StortfordBorehamwoodChelmsfordHarpendenHatfieldHemel HempsteadHertfordHitchinHoddesdonLetchworthLutonSt AlbansStevenageWaltham CrossWatfordWelwyn Garden City
North East1
Letchworth Garden City

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option B

Before you appoint Red Brick Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Red Brick Management do?

Red Brick Management is a national block and property management company based in Stevenage, offering block management Additional services include a leaseholder portal and buildings insurance management.

Is Red Brick Management accredited?

Yes. Red Brick Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Red Brick Management operate?

Red Brick Management states on their website that they cover Stevenage, Hertfordshire, Aylesbury, Baldock, Bishop's Stortford, Chelmsford, Hatfield, Hemel Hempstead, Hertford, Hitchin, Hoddesdon, Letchworth Garden City, London, Luton, Milton Keynes, Romford, St Albans, Welwyn Garden City.

Does Red Brick Management have an online portal for leaseholders?

Yes. Red Brick Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Red Brick Management arrange buildings insurance?

Yes. Red Brick Management offers buildings insurance management as part of their block management service, typically arranging block insurance on behalf of the freeholder or RTM company.

What is the minimum block size Red Brick Management accepts?

Red Brick Management states a minimum block size of 3 units. Smaller developments may not be suitable for their service model.

How do I make a complaint about Red Brick Management?

Submit a formal written complaint to Red Brick Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.