Properties Actually
3.4★ weighted average from 37 Google + 4 Trustpilot
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Frequently asked questions
What does Properties Actually do?
Properties Actually is a local block and property management company based in London, offering block management.
Is Properties Actually accredited?
Yes. Properties Actually is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Properties Actually operate?
Properties Actually operates across London.
How do I make a complaint about Properties Actually?
Submit a formal written complaint to Properties Actually using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.