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Active · local · 22 yrs registered

Prime Portfolio

Registered as PRIME PORTFOLIO LIMITED · Based in London · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Block specialist Local
4.6★
57 Google reviews
2004
Established
At a glance
Prime Portfolio is a local block & property management company based in London, trading 22 years (est. 2004). At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.6★ on Google (57 reviews). They state coverage of Prime Central London. It accepts Right to Manage companies and smaller blocks.
In their words
Prime Central London residential estate agency established 1990, specialising in acquisition, lettings and management of high-value properties in Chelsea, Mayfair, South Kensington, Kensington and Knightsbridge for UK and international investors.
Google Business Profile
4.6★ (57)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Prime Central London
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England2
Waltham AbbeyWaltham Cross
North East1
Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Prime Portfolio

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Prime Portfolio do?

Prime Portfolio is a local block and property management company based in London, offering block management.

Is Prime Portfolio accredited?

Yes. Prime Portfolio is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Prime Portfolio operate?

Prime Portfolio states on their website that they cover Prime Central London.

Does Prime Portfolio work with Right to Manage companies?

Yes. Prime Portfolio is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Prime Portfolio manage smaller blocks of flats?

Yes. Prime Portfolio is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Prime Portfolio?

Submit a formal written complaint to Prime Portfolio using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.