Home›Croydon›Plaza Estates Agency
Active · local · 26 yrs registered

Plaza Estates Agency

Registered as PLAZA LETTING SERVICES LIMITED · Based in Croydon · Ratings and company data last checked June 2026
✓ TPO registered Local
2.3★
7 Trustpilot reviews
1972
Established
At a glance
Plaza Estates Agency is a local block & property management company based in Croydon, est. 1972. At Companies House it files micro entity accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It scores 2.3★ on Trustpilot from 7 reviews. They state coverage of Central London including Marble Arch, Knightsbridge, Chelsea, Mayfair, Pimlico, South Kensington, Paddington, Holland Park.
In their words
Prime Central London estate and letting agents offering sales, lettings, block management and property management services.
Trustpilot
2.3★ (7)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Central London including Marble Arch, Knightsbridge, Chelsea, Mayfair, Pimlico, South Kensington, Paddington, Holland Park
As stated on their website
Also found in searches for
London23
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMayfairMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East1
New Malden
East of England1
Waltham Cross
North East1
Kingston Upon Thames

Services

Block ManagementLettingsSalesCommercial

Services registered with TPO: Residential Sales, Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Plaza Estates Agency

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Plaza Estates Agency do?

Plaza Estates Agency is a local block and property management company based in Croydon, offering block management, lettings, sales, commercial.

Is Plaza Estates Agency accredited?

Yes. Plaza Estates Agency is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Plaza Estates Agency operate?

Plaza Estates Agency states on their website that they cover Central London including Marble Arch, Knightsbridge, Chelsea, Mayfair, Pimlico, South Kensington, Paddington, Holland Park.

How do I make a complaint about Plaza Estates Agency?

Submit a formal written complaint to Plaza Estates Agency using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.