Active · local · 26 yrs trading

Plaza Estates Agency

Registered as PLAZA LETTING SERVICES LIMITED · Based in Croydon · Data last checked July 2026

✓ TPO registered Local

2.3★

7 reviews

1972

Established

At a glance

Plaza Estates Agency is a local block & property management company based in Croydon, trading 26 years (est. 1972). It is registered with The Property Ombudsman. It scores 2.3★ on Trustpilot from 7 reviews. It covers Central London including Marble Arch, Knightsbridge, Chelsea, Mayfair, Pimlico, South Kensington, Paddington, Holland Park.

2.3★ weighted average from Trustpilot

Trustpilot

2.3★ (7)

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗

–

The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

Central London including Marble Arch, Knightsbridge, Chelsea, Mayfair, Pimlico, South Kensington, Paddington, Holland Park

As stated on their website

Also found in searches for

London1

Croydon

Services

Block ManagementLettingsSalesCommercial

Frequently asked questions

What does Plaza Estates Agency do?

Plaza Estates Agency is a local block and property management company based in Croydon, offering block management, lettings, sales, commercial.

Is Plaza Estates Agency accredited?

Yes. Plaza Estates Agency is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Plaza Estates Agency operate?

Plaza Estates Agency states on their website that they cover Central London including Marble Arch, Knightsbridge, Chelsea, Mayfair, Pimlico, South Kensington, Paddington, Holland Park.

How do I make a complaint about Plaza Estates Agency?

Submit a formal written complaint to Plaza Estates Agency using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.