Home›Crawley›Platinum Associates
Active · local · 27 yrs registered

Platinum Associates

Registered as PLATINUM ESTATES LTD · Based in Crawley · Ratings and company data last checked June 2026
✓ TPI member Right to Manage Block specialist Local
2.3★
6 Google reviews
1999
Established
At a glance
Platinum Associates is a local block & property management company based in Crawley, trading 27 years (est. 1999). At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is a member of The Property Institute. It averages 2.3★ on Google (6 reviews). They state coverage of London. It accepts Right to Manage companies.
In their words
Employee-owned property management company focusing on new technology and processes for residential developments across London.
Google
2.3★ (6)

Considering Platinum Associates? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Before you appoint Platinum Associates

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Platinum Associates do?

Platinum Associates is a local block and property management company based in Crawley, offering block management.

Is Platinum Associates accredited?

Yes. Platinum Associates is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Platinum Associates operate?

Platinum Associates states on their website that they cover London.

Does Platinum Associates work with Right to Manage companies?

Yes. Platinum Associates is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Platinum Associates?

Submit a formal written complaint to Platinum Associates using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.