Active · regional · 38 yrs trading

Pinnacle Housing

Registered as PINNACLE HOUSING LIMITED · Based in London · Data last checked July 2026
✓ TPO registered ✓ TPI member Right to Manage Smaller blocks Regional
3.7
268 reviews
1988
Established
At a glance
Pinnacle Housing is a regional block & property management company based in London, trading 38 years (est. 1988). It is registered with The Property Ombudsman and a member of The Property Institute. It scores 3.7★ on Trustpilot from 268 reviews. It operates nationwide across the UK. It accepts Right to Manage companies and smaller blocks.

3.7★ weighted average from Trustpilot

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Accreditation & credentials

The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

nationwideUK-wide
As stated on their website
Also found in searches for
London1

Services

Block Management

Frequently asked questions

What does Pinnacle Housing do?

Pinnacle Housing is a regional block and property management company based in London, offering block management.

Is Pinnacle Housing accredited?

Yes. Pinnacle Housing is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Pinnacle Housing operate?

Pinnacle Housing operates nationwide across the UK.

Does Pinnacle Housing work with Right to Manage companies?

Yes. Pinnacle Housing is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Pinnacle Housing manage smaller blocks of flats?

Yes. Pinnacle Housing is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Pinnacle Housing?

Submit a formal written complaint to Pinnacle Housing using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.