Active · local · 26 yrs registered

Pineflat

Registered as PINEFLAT LTD · Based in London · Ratings and company data last checked June 2026

✓ TPO registered Block specialist Local

4.1★

10 Google reviews

2.7★

8 Trustpilot reviews

2000

Established

At a glance

Pineflat is a local block & property management company based in London, trading 26 years (est. 2000). At Companies House it files micro entity accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.1★ on Google (10 reviews) and 2.7★ on Trustpilot (8). They state coverage of London and other parts of the UK. They publish a fixed fee model on their website. They state a minimum block size of 2 units.

In their words

Fixed-price portfolio property management for investment landlords with multiple properties, plus managing agency services for shared freehold blocks and leaseholder organisations.

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Accreditation & credentials

✓

The Property Ombudsman (TPO)

Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗

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The Property Institute (TPI)

Not a listed TPI member.

Geographic coverage

London and other parts of the UK

As stated on their website

Also found in searches for

London22

Barnet Beckenham Bromley Chislehurst Croydon Edgware Enfield Harrow Hounslow Ilford London Morden Orpington Pinner Richmond Romford Stanmore Surbiton Sutton Uxbridge Wembley Woodford Green

South East1

New Malden

East of England2

Waltham Abbey Waltham Cross

North East1

Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

Fixed fee

Fee structure

As stated on their website — not independently verified. How we collect this data.

Before you appoint Pineflat

Verify TPO registration

Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.

Confirm TPI membership if claimed

If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.

Ask for the last two years of service charge accounts

Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.

Review the management agreement carefully

Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.

Read reviews on both Google and Trustpilot

Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Pineflat do?

Pineflat is a local block and property management company based in London, offering block management.

Is Pineflat accredited?

Yes. Pineflat is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Pineflat operate?

Pineflat states on their website that they cover London and other parts of the UK.

How does Pineflat charge for block management?

Pineflat uses a fixed annual fee. Contact them directly for a quote tailored to your development.

What is the minimum block size Pineflat accepts?

Pineflat states a minimum block size of 2 units. Smaller developments may not be suitable for their service model.

How do I make a complaint about Pineflat?

Submit a formal written complaint to Pineflat using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.