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Active · local · 4 yrs trading

Perpetual Residence

Registered as PERPETUAL RESIDENCE LTD · Based in London · Data last checked August 2026
✓ TPO registered Block specialist Local Resident portal Section 20 Building safety
2022
Established
At a glance
Perpetual Residence is a local block & property management company based in London, trading 4 years (est. 2022). It is registered with The Property Ombudsman. It has no public Google or Trustpilot rating yet. It covers London and the Home Counties. Services include a leaseholder online portal and Section 20 major works consultation. They state a fixed fee structure on their website.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

London and the Home Counties
As stated on their website
Also found in searches for
London1
London

Services

Block Management

Service terms

Fixed fee
Fee structure
Monthly
Billing frequency

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Perpetual Residence do?

Perpetual Residence is a local block and property management company based in London, offering block management.

Is Perpetual Residence accredited?

Yes. Perpetual Residence is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Perpetual Residence operate?

Perpetual Residence states on their website that they cover London and the Home Counties.

Does Perpetual Residence have an online portal for leaseholders?

Yes. Perpetual Residence offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Perpetual Residence handle Section 20 major works?

Yes. Perpetual Residence handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How does Perpetual Residence charge for block management?

Perpetual Residence uses a fixed annual fee. Contact them directly for a quote tailored to your development.

How do I make a complaint about Perpetual Residence?

Submit a formal written complaint to Perpetual Residence using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.