Home›London›Perpetual Residence
Active · local · 4 yrs registered

Perpetual Residence

Registered as PERPETUAL RESIDENCE LTD · Based in London · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local Resident portal Section 20 Building safety
1.0★
7 Google reviews
2022
Established
At a glance
Perpetual Residence is a local block & property management company based in London, trading 4 years (est. 2022). At Companies House it files micro entity accounts, lists 3 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 1.0★ on Google (7 reviews). They state coverage of London and the Home Counties. Services include a leaseholder online portal and Section 20 major works consultation; they publish a fixed fee model.
In their words
Independent property and estate management firm in London and the Home Counties, led by experienced Principals who directly manage all client properties with a focus on transparent, client-centred service.
Google Business Profile
1.0★ (7)

Considering Perpetual Residence? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

London and the Home Counties
As stated on their website
Also found in searches for
London16
BarnetBeckenhamBromleyEnfieldHarrowHounslowIlfordLondonOrpingtonPinnerRomfordStanmoreSurbitonSuttonUxbridgeWoodford Green
South East4
BasingstokeGuildfordOxfordReading
East of England6
ChelmsfordHertfordLutonSt AlbansWaltham CrossWatford

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

Fixed fee
Fee structure
Monthly
Billing frequency

As stated on their website — not independently verified. How we collect this data.

Before you appoint Perpetual Residence

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Perpetual Residence do?

Perpetual Residence is a local block and property management company based in London, offering block management Additional services include a leaseholder portal and Section 20 consultation.

Is Perpetual Residence accredited?

Yes. Perpetual Residence is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Perpetual Residence operate?

Perpetual Residence states on their website that they cover London and the Home Counties.

Does Perpetual Residence have an online portal for leaseholders?

Yes. Perpetual Residence offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Perpetual Residence handle Section 20 major works?

Yes. Perpetual Residence handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How does Perpetual Residence charge for block management?

Perpetual Residence uses a fixed annual fee. Contact them directly for a quote tailored to your development.

How do I make a complaint about Perpetual Residence?

Submit a formal written complaint to Perpetual Residence using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.