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Premier Block Management

Based in Elstree · Ratings and company data last checked June 2026
✓ TPI member Block specialist Local Resident portal Section 20 Building safety
3.0★
479 Trustpilot reviews
At a glance
Premier Block Management is a local block & property management company based in Elstree. It is a member of The Property Institute. It scores 3.0★ on Trustpilot from 479 reviews. They state coverage of London. Services include a leaseholder online portal and Section 20 major works consultation.
In their words
Block management company specialising in apartment and leasehold management, providing service charge management, maintenance, and compliance services to create well-maintained residential communities.
Trustpilot
3.0★ (479)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Before you appoint Premier Block Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Premier Block Management do?

Premier Block Management is a local block and property management company based in Elstree, offering block management Additional services include a leaseholder portal and Section 20 consultation.

Is Premier Block Management accredited?

Yes. Premier Block Management is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Premier Block Management operate?

Premier Block Management states on their website that they cover London.

Does Premier Block Management have an online portal for leaseholders?

Yes. Premier Block Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Premier Block Management handle Section 20 major works?

Yes. Premier Block Management handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

How do I make a complaint about Premier Block Management?

Submit a formal written complaint to Premier Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.