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Active · local · 10 yrs registered

Patrick Gardner Block Management

Registered as Patrick Gardner Management Co Ltd · Based in Leatherhead · Ratings and company data last checked June 2026
✓ TPO registered Local Resident portal 24hr emergency
4.8★
193 Google reviews
3.3★
1 Trustpilot reviews
1992
Established
At a glance
Patrick Gardner Block Management is a local block & property management company based in Leatherhead, est. 1992. At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. Customers rate it 4.8★ on Google (193 reviews) and 3.3★ on Trustpilot (1). They state coverage of Surrey and West Sussex. Services include 24-hour emergency cover and a leaseholder online portal.
In their words
Estate agents and block management specialists in Surrey and West Sussex, offering residential sales, lettings, and block/estate management services.
Google
4.8★ (193)
Trustpilot
3.3★ (1)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettings

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Patrick Gardner Block Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Patrick Gardner Block Management do?

Patrick Gardner Block Management is a local block and property management company based in Leatherhead, offering block management, lettings Additional services include 24-hour emergency cover and a leaseholder portal.

Is Patrick Gardner Block Management accredited?

Yes. Patrick Gardner Block Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Patrick Gardner Block Management operate?

Patrick Gardner Block Management states on their website that they cover Surrey and West Sussex.

Does Patrick Gardner Block Management have an online portal for leaseholders?

Yes. Patrick Gardner Block Management offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does Patrick Gardner Block Management provide 24-hour emergency cover?

Yes. Patrick Gardner Block Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Patrick Gardner Block Management?

Submit a formal written complaint to Patrick Gardner Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.