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Omnicroft

Based in Gillingham · Data last checked July 2026
✓ TPI member Right to Manage Smaller blocks National 24hr emergency
3.4★
4 reviews
3,000
Units managed
At a glance
Omnicroft is a national block management specialist based in Gillingham, managing around 3,000 units. It is a member of The Property Institute. It scores 3.4★ on Trustpilot from 4 reviews. It covers Kent and South East London. Services include 24-hour emergency cover. It accepts Right to Manage companies and smaller blocks.

3.4★ weighted average from Trustpilot

Trustpilot
3.4★ (4)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?
✓
Smaller blocks
Willing to consider smaller developments.

Geographic coverage

Kent and South East London
As stated on their website
Also found in searches for
South East1
Gillingham

Service terms

out of hours service available 5pm-9am
Emergency response

As stated on their website — not independently verified. How we collect this data.

Frequently asked questions

What does Omnicroft do?

Omnicroft is a national block and property management company based in Gillingham, offering block management.

Is Omnicroft accredited?

Yes. Omnicroft is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Omnicroft operate?

Omnicroft states on their website that they cover Kent and South East London.

How many units does Omnicroft manage?

Omnicroft states on their website that they manage around 3,000 units.

Does Omnicroft provide 24-hour emergency cover?

Yes. Omnicroft states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Omnicroft work with Right to Manage companies?

Yes. Omnicroft is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

Does Omnicroft manage smaller blocks of flats?

Yes. Omnicroft is indicated as willing to consider smaller developments, which many national agents decline.

How do I make a complaint about Omnicroft?

Submit a formal written complaint to Omnicroft using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.