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Nest Residential

Based in London · Ratings and company data last checked June 2026
✓ TPI member Block specialist National 24hr emergency ✓ Verified listing
5.0★
2 Google reviews
At a glance
Nest Residential is a national block & property management company based in London. It is a member of The Property Institute. It averages 5.0★ on Google (2 reviews). It operates nationwide across the UK. Services include 24-hour emergency cover; they publish a fixed-per-unit fee model.
Google Business Profile
5.0★ (2)

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Accreditation & credentials

–
The Property Ombudsman (TPO)
Not found in the TPO Block & Estate Management register.
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.

Geographic coverage

London and nationwideUK-wide
As stated on their website
Also found in searches for
London1
London

Service terms

Fixed fee per unit
Fee structure
3 months
Notice period
Monthly
Billing frequency
In-house team
Out-of-hours cover
Same day
Routine enquiry response
3 days
Complaint acknowledgement
Owner arranges insurance
Building insurance

Self-reported by the company — not independently verified. How we collect this data.

How they operate

✓
Accepting new clients
✓
Named manager assigned
Each development has a dedicated named manager as the primary contact.
✓
Site inspections: Monthly
Regular physical inspections of the development.
✓
Compliance coordination
Manages statutory compliance including fire safety, EWS1, and health & safety obligations.
↑
Minimum 250 units
Smaller developments may not be suitable for their service model.

Self-reported by the company — not independently verified. How we collect this data.

Before you appoint Nest Residential

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Nest Residential do?

Nest Residential is a national block and property management company based in London, offering block management Additional services include 24-hour emergency cover.

Is Nest Residential accredited?

Yes. Nest Residential is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Nest Residential operate?

Nest Residential operates nationwide across the UK.

Does Nest Residential provide 24-hour emergency cover?

Yes. Nest Residential states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How does Nest Residential charge for block management?

Nest Residential uses a fixed fee per unit. Contact them directly for a quote tailored to your development.

What notice period does Nest Residential require?

Nest Residential states a notice period of 3-months on their website. Always confirm the exact terms in the management agreement before signing.

Will Nest Residential assign a named manager to my block?

Yes. Nest Residential states that each development is assigned a named manager as the primary point of contact, rather than a generic helpdesk.

What is the minimum block size Nest Residential accepts?

Nest Residential states a minimum block size of 250 units. Smaller developments may not be suitable for their service model.

How quickly does Nest Residential acknowledge complaints?

Nest Residential states they aim to acknowledge formal complaints within 3 days. Unresolved complaints can be escalated to the relevant redress scheme.

How do I make a complaint about Nest Residential?

Submit a formal written complaint to Nest Residential using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.