Nest Residential
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Frequently asked questions
What does Nest Residential do?
Nest Residential is a national block and property management company based in London, offering block management.
Is Nest Residential accredited?
Yes. Nest Residential is registered with The Property Institute (TPI), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Nest Residential operate?
Nest Residential operates nationwide across the UK.
How many units does Nest Residential manage?
Nest Residential states on their website that they manage around 750 units.
Does Nest Residential provide 24-hour emergency cover?
Yes. Nest Residential states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.
How does Nest Residential charge for block management?
Nest Residential uses a fixed fee per unit. Contact them directly for a quote tailored to your development.
What notice period does Nest Residential require?
Nest Residential states a notice period of 3-months on their website. Always confirm the exact terms in the management agreement before signing.
Will Nest Residential assign a named manager to my block?
Yes. Nest Residential states that each development is assigned a named manager as the primary point of contact, rather than a generic helpdesk.
What is the minimum block size Nest Residential accepts?
Nest Residential states a minimum block size of 250 units. Smaller developments may not be suitable for their service model.
How quickly does Nest Residential acknowledge complaints?
Nest Residential states they aim to acknowledge formal complaints within 3 days. Unresolved complaints can be escalated to the relevant redress scheme.
How do I make a complaint about Nest Residential?
Submit a formal written complaint to Nest Residential using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.