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Active · local · 3 yrs registered

My Facilities Management

Registered as MY FACILITIES MANAGEMENT LTD · Based in Maidenhead · Ratings and company data last checked June 2026
✓ TPO registered Block specialist Local 24hr emergency
5.0★
6 Google reviews
2023
Established
At a glance
My Facilities Management is a local block & property management company based in Maidenhead, trading 3 years (est. 2023). At Companies House it files small company accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 5.0★ on Google (6 reviews). They state coverage of Croydon and South London. Services include 24-hour emergency cover.
In their words
Structured residential block management in Croydon and South London focused on compliance, transparency and long-term value for RTM companies and resident directors.
Google
5.0★ (6)

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Croydon and South London
As stated on their website
Also found in searches for
London22
BarnetBeckenhamBromleyChislehurstCroydonEdgwareEnfieldHarrowHounslowIlfordLondonMordenOrpingtonPinnerRichmondRomfordStanmoreSurbitonSuttonUxbridgeWembleyWoodford Green
South East2
MaidenheadNew Malden
East of England1
Waltham Cross
North East1
Kingston Upon Thames

Services

Block Management

Services registered with TPO: Residential Leasehold Management - Option A

Service terms

Monthly
Billing frequency
24/7
Emergency response

As stated on their website — not independently verified. How we collect this data.

Before you appoint My Facilities Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does My Facilities Management do?

My Facilities Management is a local block and property management company based in Maidenhead, offering block management Additional services include 24-hour emergency cover.

Is My Facilities Management accredited?

Yes. My Facilities Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does My Facilities Management operate?

My Facilities Management states on their website that they cover Croydon and South London.

Does My Facilities Management provide 24-hour emergency cover?

Yes. My Facilities Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about My Facilities Management?

Submit a formal written complaint to My Facilities Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.