Home›Liverpool›The Colonnades Residential
Active · local · 10 yrs trading

The Colonnades Residential

Registered as The Colonnades Residential Ltd · Based in Liverpool · Data last checked August 2026
✓ TPO registered Local Resident portal 24hr emergency
115
Units managed
2016
Established
At a glance
The Colonnades Residential is a local block management specialist based in Liverpool, managing around 115 units, trading 10 years (est. 2016). It is registered with The Property Ombudsman. It has no public Google or Trustpilot rating yet. It covers Royal Albert Dock, Liverpool. Services include a leaseholder online portal and 24-hour emergency cover.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered under Block & Estate Management — the baseline redress scheme for leaseholder complaints. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Geographic coverage

Royal Albert Dock, Liverpool
As stated on their website
Also found in searches for
North West1
Liverpool

Services

Block ManagementLettingsHoliday Let

Frequently asked questions

What does The Colonnades Residential do?

The Colonnades Residential is a local block and property management company based in Liverpool, offering block management, lettings, holiday let.

Is The Colonnades Residential accredited?

Yes. The Colonnades Residential is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does The Colonnades Residential operate?

The Colonnades Residential states on their website that they cover Royal Albert Dock, Liverpool.

How many units does The Colonnades Residential manage?

The Colonnades Residential states on their website that they manage around 115 units.

Does The Colonnades Residential have an online portal for leaseholders?

Yes. The Colonnades Residential offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.

Does The Colonnades Residential provide 24-hour emergency cover?

Yes. The Colonnades Residential states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about The Colonnades Residential?

Submit a formal written complaint to The Colonnades Residential using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.