Active · local · 20 yrs registered

Mulberry PM

Registered as MULBERRY PM LTD · Based in York · Ratings and company data last checked June 2026
✓ TPO registered ✓ TPI member Right to Manage Local 24hr emergency Section 20
4.0★
36 Google reviews
2006
Established
At a glance
Mulberry PM is a local block & property management company based in York, trading 20 years (est. 2006). At Companies House it files small company accounts, lists 4 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category and a member of The Property Institute. It averages 4.0★ on Google (36 reviews). They state coverage of Yorkshire region. Services include 24-hour emergency cover and Section 20 major works consultation. It accepts Right to Manage companies.
In their words
Property and estate management services across Yorkshire, including residential block management, commercial property, and almshouses.

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Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
✓
The Property Institute (TPI)
Member of TPI (formerly ARMA/IRPM) — professional standards body for managing agents.
✓
Right to Manage
Willing to act for RTM companies. What is Right to Manage?

Geographic coverage

Yorkshire region
As stated on their website
Also found in searches for
North East1

Services

Block ManagementLettingsCommercial

Services registered with TPO: Residential Leasehold Management - Option A

Before you appoint Mulberry PM

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Mulberry PM do?

Mulberry PM is a local block and property management company based in York, offering block management, lettings, commercial Additional services include 24-hour emergency cover and Section 20 consultation.

Is Mulberry PM accredited?

Yes. Mulberry PM is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Mulberry PM operate?

Mulberry PM states on their website that they cover Yorkshire region.

Does Mulberry PM provide 24-hour emergency cover?

Yes. Mulberry PM states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

Does Mulberry PM handle Section 20 major works?

Yes. Mulberry PM handles Section 20 consultation for major works — the statutory process requiring leaseholders to be notified when planned works exceed £250 per flat.

Does Mulberry PM work with Right to Manage companies?

Yes. Mulberry PM is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.

How do I make a complaint about Mulberry PM?

Submit a formal written complaint to Mulberry PM using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.